Introduction
Welcome to Daily Patti. We are committed to respecting the privacy of every person who visits or registers on our platform. This Privacy Policy outlines how Daily Patti collects, processes, stores, and protects personal information when you use our website, mobile app, and related services.
By accessing Daily Patti, you agree to the terms described in this policy. If you have any questions or concerns about how your data is managed, please reach out to our support team before continuing to use the platform.
We follow responsible data handling practices to make sure your experience on Daily Patti — whether you are placing a bet on a PSL match, playing at the live casino, or checking your withdrawal status — remains secure and private at all times.
Information We Collect
We collect information in two main ways: what you voluntarily provide to us, and data gathered automatically when you use our platform.
Information You Provide:
- Full name, date of birth, and gender during registration
- Contact details including your email address and mobile number (Pakistan-based)
- Payment information such as JazzCash account number, Easypaisa wallet, Raast ID, bank account details, or card information when depositing or withdrawing in PKR
- Identity verification documents when required for account security or high-value transactions
- Communication history when you contact our support team via chat or email
- Preferences and settings you configure in your account dashboard
Automatically Collected Data:
- Device type, operating system version, and browser information
- IP address and approximate geographical location (city/region level)
- Pages visited, time spent on each section, and navigation patterns
- Betting history, game session data, and platform usage logs
- Session tokens and authentication timestamps
This information helps us personalise your experience, ensure fair play, and detect unusual activity that could indicate fraud or account compromise.
How We Use Your Data
Daily Patti uses the data we collect solely for legitimate purposes that directly benefit you or allow us to operate the platform responsibly. We do not sell your personal data to third parties under any circumstances.
- Account Management: To create, verify, and maintain your account securely.
- Transaction Processing: To process deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer, mobile wallets, and cards in PKR.
- Customer Support: To respond to queries, resolve disputes, and improve service quality.
- Platform Security: To detect fraudulent activity, prevent unauthorised access, and protect both players and the platform.
- Personalisation: To show relevant promotions, sports content (particularly cricket, PSL, T20, and football), and game recommendations suited to your preferences.
- Responsible Gaming: To monitor play patterns and support self-exclusion or limit-setting features as part of our commitment to player wellbeing.
- Platform Improvement: To analyse usage trends, fix technical issues, and enhance the overall product experience.
We only process your data when there is a clear, justifiable reason to do so. Wherever possible, we work with anonymised or aggregated data that cannot be linked back to any individual.
Sharing Your Information
Daily Patti does not sell, rent, or trade your personal information to any outside parties for marketing purposes. We may share limited data only in the following situations:
- Payment Processors: When you deposit or withdraw, your transaction details are passed to the relevant payment service provider (e.g., JazzCash or Easypaisa) solely to complete that transaction.
- Technology Partners: We work with trusted vendors who help power our platform — such as game providers, hosting services, and analytics tools. These partners are bound by strict confidentiality agreements and are not permitted to use your data for their own commercial purposes.
- Legal Obligations: If we are required to share data by applicable law or in response to a valid legal process, we will comply to the minimum extent necessary and notify you where permitted.
- Business Transfers: In the event of a merger, acquisition, or restructuring of Daily Patti, your data may be transferred to the successor entity, which will be required to honour this policy.
We take sharing decisions seriously. Any third party that receives your data does so under strict contractual terms aligned with the principles described in this policy.
Data Security
Keeping your data safe is one of our core responsibilities. Daily Patti employs a multi-layered security approach to protect your account and personal information:
- SSL/TLS encryption for all data transmitted between your device and our servers
- Encrypted storage of sensitive account information and financial records
- Two-factor authentication (2FA) available for all registered accounts
- Regular security audits and vulnerability assessments of our infrastructure
- Strict internal access controls — only authorised staff with a specific need can access user data
- Automated fraud detection systems monitoring for suspicious login attempts and unusual transaction patterns
While we take every reasonable precaution, no online system can be completely free from risk. We encourage all players to use a strong, unique password for their Daily Patti account and to enable 2FA for an added layer of protection.
Cookies & Tracking Technologies
Daily Patti uses cookies and similar tracking technologies to improve your experience on the platform. Here is a breakdown of what we use and why:
- Essential Cookies: Required for the site to function — these handle your login session, security tokens, and basic navigation. You cannot opt out of these without affecting platform functionality.
- Performance Cookies: Help us understand how visitors use the site, which pages are most popular, and where users encounter issues. This data is aggregated and not linked to individuals.
- Functionality Cookies: Remember your preferences such as language settings, preferred sports (Cricket, PSL, Football), and notification choices.
- Analytics Cookies: Used internally to measure platform growth and product performance. No personal data is shared with external advertising networks.
You can manage cookie preferences through your browser settings at any time. Disabling non-essential cookies will not prevent you from using the core features of Daily Patti.
Data Retention
We retain your personal data only for as long as it is necessary to fulfil the purposes outlined in this policy. The specific retention period depends on the type of data:
- Account and registration data is kept for as long as your account remains active, and for a reasonable period following account closure for audit and dispute resolution purposes.
- Transaction records are retained for a minimum period required to support financial reconciliation and any related queries.
- Communication records (support tickets, chat logs) are kept for a defined period to maintain service quality and handle follow-up requests.
- Technical and analytics logs are retained in aggregated form only and do not contain personally identifiable information beyond the defined period.
Once data is no longer required, it is securely deleted or anonymised. You may request early deletion of your data by contacting our support team, subject to any overriding obligations we may have.
Your Rights
As a Daily Patti user, you have rights over your personal information. We are here to help you exercise them:
- Access: Request a copy of the personal data we hold about you.
- Correction: Ask us to fix any inaccurate or outdated information in your profile.
- Deletion: Request that we delete your personal data, subject to any obligations we have to retain certain records.
- Restriction: Ask us to pause processing your data in specific circumstances while a concern is being resolved.
- Objection: Object to the use of your data for certain purposes, such as analytics or profiling.
- Portability: Request a structured, machine-readable copy of your data that you can transfer to another service.
To exercise any of these rights, please contact our support team. We will respond to all valid requests within a reasonable timeframe. In some cases, we may need to verify your identity before processing a request.
Children & Minors
Daily Patti is strictly an adults-only platform. Our services are not intended for, and should not be accessed by, anyone under the age of 18. We do not knowingly collect personal information from minors.
If you believe a minor has registered on our platform or provided us with personal data, please contact our support team immediately. We will investigate and take prompt action to remove any such information and close the account in question.
Parents and guardians are encouraged to use parental control tools available on devices and internet service providers to prevent underage access to online gaming platforms. Please also review our Responsible Gaming page for more guidance on safe and mindful play.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our services, technology, or applicable standards. When we make meaningful changes, we will notify registered users via email or an in-platform notification before the update takes effect.
The "Last Updated" date at the top of this page will always reflect the most recent revision. We encourage you to review this policy periodically so you remain informed about how Daily Patti handles your information. Continued use of the platform after an update is posted constitutes your acceptance of the revised terms.
Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or the way your personal data is handled, our team is ready to help. You can reach us through the following:
- Support Email: [email protected]
- Live Chat: Available on the platform for registered users
- Response Time: We aim to respond to all privacy-related queries within 2–3 business days
For general platform queries, you can also visit our FAQ page or reach out via the in-app support channel.